PROJECT_OVERVIEW.MD

Identifit

Capture your identity in every fit

Identifit is a mobile application designed to help users organize their wardrobes and create intentional outfits that reflect their unique personal styles. Over the course of six months, I collaborated with a team through Design for America UW to develop a community driven solution that addressed the disconnect between self-expression and everyday closet use. We envisioned an outcome where users felt more confident in their style by making outfit creation easier, more intentional, and reflective.

ROLE
Product Designer (UX, Brand, & Research)
DURATION
Nine months (Sept. 2024 - June 2025)
TOOLS
Figma, Figjam
TEAM
Michelle Kim, Brittney Van, Ici Su, Lele Zhang, Subin Jo

The Hidden Wardrobe Crisis

Gen Z users, especially college students navigating newfound independence, face challenges managing cluttered closets due to fast fashion consumption. On average, only 20% of their wardrobe is worn regularly, while the other 80% gets buried in forgotten clutter.

Visual content 1

Closet clutter and social media trends directly contribute to impulse buying, revealing an opportunity to design solutions that promote mindful wardrobe engagement, reduce decision fatigue, and support this transitional and tech-savvy audience in building wardrobe habits rooted in intentionality and sustainability.

PROBLEM STATEMENT

How might we streamline the process of organizing users' existing clothing items to help explore and identify their styles?

RESEARCH AND DISCOVERY

To gain a better understanding of how users currently manage their wardrobes and express their personal styles, we conducted extensive rounds of user research with a variety of users from the 15 to 26 years old, over the course of 4 weeks.

100+
Survey responses
16
Interviews
4
Weeks Duration

Main questions to help guide the discovery process:

1.How do people currently organize their wardrobes and where do existing systems fail?
2.What drives daily outfit choices and what creates friction or fatigue in the styling process?
3.How do shopping behaviors impact wardrobe functionality and satisfaction?
4.What barriers prevent people from exploring and expressing different personal styles?

COMPETITIVE ANALYSIS

Establishing a value proposition through market research

Wardrobe management apps have tech-savvy features and tools, but they lack usability and customer support.

COMPETITOR PLATFORMS

Stylebook
Closet+
YourCloset
Whering

Strengths

Customizable dashboard views
Task automation
Cash flow analytics
Cross-platform integration

Weaknesses

Steep learning curve
Limited financial resources
Lack of customer support

The Opportunity for Design and Iteration

From our research, we saw this as an opportunity to transform users' relationships with their existing wardrobes. Rather than adding more complexity to an already overwhelming space, we wanted to create a solution that brought clarity, helped build confidence, and breaks the cycle at its core - providing users a rediscovery tool and maximize what they already own before considering new purchases.

Making clothes visible, styling accessible, decisions simple, and purchases intentional

The design principles we wanted to deeply focus on included:

Simplify, don't complicate
Build confidence through guidance
Make the invisible visible

KEY RESEARCH INSIGHTS

Through our interviews and surveys, we identified four critical areas that impact how users manage their wardrobes and make daily styling decisions. These insights revealed significant pain points and opportunities for design intervention.

Research Highlights:

50% of users don't recognize clothes they own more than twice a year
Morning decisions create stress and time pressure for most users
Social media influences purchasing but creates style comparison anxiety
Impulse purchases often don't integrate with existing wardrobes
Research findings and insights overview

These findings guided our design strategy, revealing the need for a solution that reduces decision fatigue while helping users rediscover and maximize their existing wardrobe.

ITERATION

Establishing Visuals

Before solving the functional challenges, I needed to understand how the digital closet should feel. Drawing from our research insights about users craving confidence and clarity, I explored visual directions that would make interacting with their wardrobe feel empowering rather than overwhelming.

Brand design system

ITERATION

The Virtual Closet Experience

My Design Scope:

While the team addressed outfit planning and social features, I chose to focus on the foundational challenge: how might we give users complete personalization and control over organizing their existing items?

To solve the complexity challenge, I created a single decision point that branches into three clear user paths, then combines back to outfit creation. This structure provides users complete control over their wardrobe organization while keeping the core flow intuitive. Optional features branch off the main path, so users only engage with complexity when they choose to.

Design scope and user journey mapping

Interaction Design Deep Dive

To showcase in depth on the design process for these interaction flows, I've broken down the two most complex user journeys. These flows demonstrate user needs and feature complexity which provide balance to create an intuitive experience.

1. Outfit Generation & Board Saving Flow

Outfit generation and board saving flow diagram

While outfit generation represents the core value proposition of the digital closet, users also needed a seamless way to populate their wardrobe with new items. The upload flow required equally thoughtful design to ensure content creation felt intuitive rather than tedious, encouraging users to build comprehensive digital wardrobes that would make outfit generation more valuable over time.

2. Upload New Item Flow

Upload new item flow diagram

While outfit generation represents the core value proposition of the digital closet, users also needed a seamless way to populate their wardrobe with new items. The upload flow required equally thoughtful design to ensure content creation felt intuitive rather than tedious, encouraging users to build comprehensive digital wardrobes that would make outfit generation more valuable over time.

Interface Exploration

How can I create a view for users to browse the items in their closet without losing the intuitive category organization they expect from their wardrobe?

Grid View

Grid view sketches and wireframes

For the rough grid view sketch, I wanted this to prioritize browsing and visualizing the items in the user's closet with ease by leveraging users' familiarity with gallery patterns and adding strategic category organization. From the collection of user input in our research stage, this approach was designed to excel user's 'first glance' look into their closet to make connections between items without feeling the impact of clutter or decision fatigue.

List View

List view sketches and wireframes

For list view, I was inspired by Cher's personal closet outfit generator from Clueless, where the change of visual scenery solves the category organization challenge through horizontal scrolling that moves categories out of the main content area, creating a cleaner interface. This approach better supports detailed filtering behaviors while maintaining easy access to organization tools because it allows users to see what cohesively goes together.

PROTOTYPING

Lo-Fi Prototyping

I developed two distinct approaches to the core browsing experience, exploring different ways users could navigate and organize their digital closet.

Version 1 Screen 1
Version 1 Screen 2
Version 1 Screen 3
Version 1 Screen 4
Version 1 Screen 5
Version 1 Screen 6
Version 1 Screen 7
Version 1 Screen 8

Design Validation & Direction

Through testing and validation with users and stakeholders, both versions revealed unique strengths that addressed different aspects of our core design challenge.

Version 1 Insights

Users responded positively to Version 1's clean navigation and feature design, hoping for more growth in filtering. There was some confusion surrounding the filtering labels on the list view and how I could improve it by not adding clutter surrounding important elements.

Version 2 Insights

User feedback provided was that Version 2 felt more like a shopping experience rather than a closet which is the opposite of what we were looking for. We wanted the user to not feel fatigued with their closet, allowing comfortability to see into their wardrobe. Users liked the dark mode and said it felt easier on their eyes in comparison to Version 1.

Combined Approach

Rather than choosing one direction, I opted for combining pieces of user feedback from both versions into one to create a cohesive user experience. A concern that came up was whether the user was going to feel discouraged from uploading their clothing items and it would defeat the purpose of using the virtual closet. For this, I carefully considered this feedbacking and came to the conclusion that although it would be a bit time consuming, it would still be a step into the right direction for getting users to think about decluttering their closets which was a goal we had originally set.

FINAL SOLUTION

Final Designs

Combining insights from both prototype versions, the final solution integrates Version 1's clean navigation with Version 2's dark mode contrast and enhanced filtering capabilities. This hybrid approach creates an intuitive foundation for wardrobe management that scales from simple browsing to advanced organization.

Browse & Organize Your Digital Closet

Clean navigation with intuitive category organization, featuring high-contrast dark mode that makes clothing items more prominent and easier to evaluate. Users can effortlessly browse their wardrobe while maintaining the organized, clutter-free experience they requested in testing.

Browse and organize digital closet screens
Enhanced filtering and discovery screens

Enhanced Filtering & Discovery

Robust filtering capabilities that address user feedback from Version 1 testing. Advanced search and categorization tools help users quickly find specific items or discover forgotten pieces in their wardrobe, reducing decision fatigue and improving outfit inspiration.

Streamlined Outfit Creation

Intuitive outfit generation that transforms wardrobe browsing into creative expression. The simplified interface guides users through outfit assembly while maintaining the flexibility to customize and iterate, making daily styling decisions feel effortless rather than overwhelming.

Streamlined outfit creation screens
Seamless item addition screens

Seamless Item Addition

Streamlined upload process that encourages comprehensive wardrobe building without feeling tedious. Smart categorization and tagging systems make it easy to populate and maintain a digital closet that grows more valuable and useful over time.

REFLECTION

Impact & Learnings

The Identifit project became a defining experience in collaborative design, user-centered thinking, and iterative problem-solving. Through six months of intensive research, design, and refinement, our team created a solution that resonated with both users and the design community.

Recognition & Validation

Our team was honored to win first place for Best Overall Design at the Design for America UW competition. This recognition validated our user-centered approach and the months of iterative design work. The judges particularly noted our comprehensive research methodology, thoughtful problem-solving approach, and the cohesive integration between individual team contributions that created a unified, compelling solution.

Design Process Insights

Working on the virtual closet taught me the importance of balancing user feedback with design vision. The process of combining Version 1's clean aesthetic with Version 2's functional elements showed me how to synthesize competing priorities into cohesive solutions. I learned that the most impactful design decisions often come from user testing insights rather than initial assumptions, and that iteration is where good designs become great ones.

Collaborative Design Growth

Collaborating with a multidisciplinary team deepened my understanding of how individual contributions strengthen collective outcomes. Each team member brought unique perspectives—from research methodology to social features to technical feasibility—that elevated the final solution beyond what any of us could have created alone. I learned to advocate for my design decisions while remaining open to feedback and alternative approaches.

Given More Time

With additional time, I would have conducted more extensive usability testing on the final hybrid solution to validate our design decisions with real user behavior. I'd also explore more advanced personalization features, such as AI-powered outfit suggestions based on user preferences and wearing patterns. Additionally, investigating accessibility considerations and conducting inclusivity research would ensure the virtual closet serves a broader range of users and use cases.

jacqueline.

product designer
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